Phone Support Specialist

1 day ago


Leesburg, Virginia, United States The Body Works of Virginia Full time
Job OverviewThe Body Works of Virginia is looking for a skilled Phone Support Specialist to handle customer inquiries and resolve issues efficiently. In this role, you will be responsible for responding to customer calls, emails, and chats in a professional and courteous manner. We are seeking someone who is knowledgeable, empathetic, and able to work well under pressure.
Key Responsibilities:
  • Provide excellent customer service by responding to customer inquiries and resolving issues promptly and professionally.
  • Use active listening skills to understand customer concerns and provide solutions that meet their needs.
  • Maintain accurate records of customer interactions and update customer information as necessary.
  • Work collaboratively with other teams to ensure seamless customer service delivery.

The estimated salary for this position is around $40,000 - $50,000 per year, based on experience and qualifications.



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