Shift Lead

1 week ago


Whitewater, Wisconsin, United States Toppers Pizza Full time
Job Description

A Shift Leader is responsible for providing direct supervision and ensuring a smooth operation during their shift. This includes maintaining a safe work environment for team members and customers, as well as upholding the highest standards of cleanliness, sanitation, and food quality.

  • Assign and direct daily duties for team members based on role, skills, and shift needs.
  • Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
  • Uphold Toppers policies and procedures, providing feedback and coaching to team members as needed.
  • Be knowledgeable of delivery area maps and traffic patterns to assist delivery drivers in organizing their routes.
  • Solve customer complaints quickly and efficiently.
  • Provide feedback to team members in a positive and constructive manner.
  • Train new team members on daily tasks and responsibilities.
  • Balance cash draw and prepare deposits.
Requirements
  • Must be legally eligible to work in the United States.
  • Must be 18 years of age.
  • Must have a reliable source of transportation.
  • Previous quick service restaurant or supervisory experience is preferred.
  • Serve-Safe or local/state food service certification is preferred.
Physical Requirements
  • Ability to meet the following physical requirements with or without reasonable accommodation:
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
  • Must be able to lift up to 50 pounds.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
Benefits
  • Flexible scheduling.
  • Pay advances through PayActiv.
  • Meal discounts (70% while working, 50% when not).
  • Free uniform T-shirt.
  • Referral bonuses for bringing new members to our team.
  • Rapid advancement opportunities – We offer a Manager-in-Training program with pay increases at each step of the training.
  • All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied.

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