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Retail Operations Supervisor

2 months ago

Richmond, Virginia, United States DOSWELL OPERATING GROUP Full time
Job Overview

Location:
Richmond, VA

Employment Type:
Full-Time

Education Requirement:
High School Diploma

Shift:
Flexible

Position Summary:

The Retail Operations Supervisor will collaborate with the Store Manager and senior management to oversee daily store activities and lead team members effectively. This role requires exceptional customer service abilities to meet the needs of both customers and staff. The ideal candidate should be proactive and prepared to support the Store Manager with various responsibilities. This position offers significant potential for advancement into higher management roles.

About Us:

At Doswell Operating Group, we pride ourselves on providing high-quality fuel and a swift, friendly shopping experience. We are expanding our operations and seeking motivated individuals who are eager to learn and contribute to our success.

Employee Benefits:

We offer a comprehensive benefits package for full-time employees, including:
  • A supportive work environment that promotes work/life balance.
  • 401K plan with company matching.
  • Medical, dental, and vision insurance options.
  • Flexible spending accounts.
  • Tuition reimbursement and training programs.
  • Paid time off and vacation from the start.
  • Employee Assistance Program for additional support.
Key Responsibilities:
  • Assist the Store Manager in daily operations and tasks.
  • Deliver outstanding customer service.
  • Support product merchandising efforts.
  • Maintain a safe and clean store environment.
  • Greet and serve customers professionally.
  • Address and resolve customer inquiries and complaints.
  • Ensure compliance with age restrictions for alcohol and tobacco sales.
  • Monitor and manage store inventory.
  • Implement new initiatives and programs.
  • Enforce company policies and procedures.
  • Perform additional duties as required.
Qualifications:

Essential Skills:
  • High School Diploma is mandatory.
  • A minimum of 3 years of retail experience is essential.
  • Prior experience in a leadership role is preferred.
Desired Attributes:
  • Must be at least 21 years old.
  • Possess a positive and proactive attitude.
  • Able to multitask and make critical decisions.
  • Strong leadership and communication skills.
  • Ability to motivate and inspire team members.
  • Physical capability to perform tasks such as lifting and standing for extended periods.
We encourage individuals who meet the qualifications to apply, regardless of whether they fulfill every requirement listed. We value diverse backgrounds and experiences and are committed to fostering an inclusive workplace.