Financial Services Professional

6 days ago


Watertown, New York, United States Community Financial System, Inc. Full time
Join Our Team as a Customer Service Representative

Community Financial System, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will play a critical role in ensuring that our customers receive exceptional service and support.


About the Position

In this role, you will be responsible for providing quality customer service and a positive banking experience by handling financial transactions with a professional attitude. You will also determine customer needs, explain and sell products and services, participate in branch prospecting efforts, and assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.


Key Skills and Qualifications
  • High school diploma or equivalent
  • Internal product and services knowledge
  • Accurate and proficient math skills
  • Professional and friendly interpersonal communications skills
  • Proficient computer skills
  • Clear thinking and ability to stay focused
  • Thorough knowledge of bank products and services
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills

What We Offer

We offer a competitive salary of $17.50-$23.82 per hour, depending on experience, plus a comprehensive benefits package, including 11 paid holidays, paid vacation, medical, vision, and dental insurance, 401(k) with generous match, pension, tuition reimbursement, banking discounts, and more.



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