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Client Support Specialist and Logistics Coordinator

2 months ago

San Antonio, Texas, United States Dal-Tile Full time

Are you enthusiastic about delivering outstanding client support while thriving in a logistics environment? Dal-Tile, a division of Mohawk Industries, is on the lookout for a Client Support Specialist and Logistics Coordinator to become part of our dedicated team. In this role, you will engage with customers, manage sales transactions, and execute material handling tasks, which include receiving, loading/unloading materials, assembling customer orders, and performing inventory assessments.

Key Responsibilities:

  • Guide customers in identifying their order needs
  • Respond to customer inquiries with professionalism
  • Resolve customer issues effectively
  • Handle payment processing and receipts
  • Generate customer orders
  • Complete stock replenishment tasks
  • Carry out warehouse operations such as assembling orders, verifying outbound orders for precision, and conducting stock evaluations
  • Receive and unload incoming materials
  • Ensure a tidy and organized workspace
  • Operate crane and forklift machinery

Qualifications:

  • High school diploma or equivalent
  • Minimum of 1 year of experience in customer service and warehouse operations
  • Familiarity with crane and forklift operation
  • Strong organizational and time management abilities
  • Detail-oriented with exceptional customer service aptitude
  • Commitment to safety practices

If you are a collaborative individual dedicated to providing superior service and are interested in joining a company that prioritizes its workforce, consider a career with Dal-Tile. We offer a competitive salary, a comprehensive benefits package, opportunities for career advancement, and a supportive work atmosphere. We are proud to be an equal opportunity employer committed to fostering an inclusive workplace.