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Indirect Loan Specialist I

2 months ago

Yuba City, California, United States Sierra Central Credit Union Full time

ESSENTIAL FUNCTIONS

  • Examine all documentation from authorized indirect dealerships to ensure all required paperwork is precise and complete.
  • Assess income in accordance with internal guidelines and policies.
  • Establish and nurture strong relationships with Sierra Central Credit Union Business Development Managers (BDM) and dealership personnel.
  • Engage with SCCU Business Development Managers (BDM) and dealership staff regarding any missing information, provide loan payoff quotes, and address funding delays.
  • Review and verify loan files and membership applications for accuracy and completeness.
  • Adhere to all regulatory standards and internal security/information security protocols.
  • Demonstrate the ability to perform effectively under pressure while managing multiple projects and deadlines.
  • Engage in continuous sitting or standing for approximately six to seven hours daily, with intermittent bending and walking.
  • Capable of performing light work, including lifting, carrying, and/or pushing objects weighing up to 25lbs.
  • Consistently exhibit cooperative behavior with colleagues and supervisors.

PRIMARY FUNCTIONS

Accountable for receiving indirect loan contracts from authorized dealerships via mail or through our Lending Origination System (LOS), verifying that all information in the loan package aligns with the loan approval/counteroffer provided by the approving underwriter/system, and facilitating the disbursement of funds.

This role operates in a high-paced environment with a strong emphasis on detail and organizational capabilities.

DUTIES AND RESPONSIBILITIES

  • Familiarity with SCCU products and services.
  • Collaborate with, engage in, and support adherence to all internal policies, procedures, and practices to promote risk management and overall safety and soundness.
  • Ensure that packages are complete and accurate prior to submission for auditing.
  • Address lending inquiries from members, staff, and dealership partners.
  • Approximate working time is allocated as follows:
a. 50% Organizing incoming loan packages from dealerships (both paper and electronic) in preparation for funding and auditing.

b. 20% Communication (via phone, email, LOS) with dealerships, SCCU BDM's, and staff regarding funding delays, status updates, etc.

c. 15% Preparing files for auditing and scanning.

d. 15% Auditing funded files.

  • Additional duties as assigned.
Requirements

Starting pay is $24.71 per hour based on experience, along with an excellent selection of benefits for both full-time and part-time employees.

QUALIFICATIONS

  • At least six months of experience in a clerical role, preferably within a financial institution.
  • Strong communication skills (both written and verbal) with exceptional telephone etiquette.
  • Proficient in Microsoft Office applications, particularly Word and Excel, as well as calculators.
  • Possess strong organizational skills with the ability to file accurately and efficiently.
  • Able to work accurately and effectively in a fast-paced environment while adhering to a flexible schedule.