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Customer Service Representative

1 month ago

Sens, Bourgogne-Franche-Comté, United States Ideaboxpro Full time

{"title": "Customer Service Representative", "company": "Ideaboxpro", "location": "Las Vegas, NV", "salary": "$33,000 - $43,000", "job_type": "Full-Time", "about_us": "Ideaboxpro is a rapidly growing technology solutions company that specializes in providing innovative digital services and products to businesses across various industries. Our goal is to help our clients maximize their potential through cutting-edge technology and exceptional customer support. We are committed to creating a supportive and dynamic work environment where employees can thrive and grow.", "job_description": "We are seeking a dedicated and friendly Customer Service Representative to join our team. In this role, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a problem-solver with excellent communication skills who enjoys working in a fast-paced environment.

Responsibilities:

* Respond to customer inquiries via phone, email, and chat in a timely and professional manner. ", "skills_required": "Strong verbal and written communication skills. Excellent problem-solving and conflict-resolution abilities. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in using customer support software (e.g., Zendesk, Freshdesk) is a plus. Attention to detail and strong organizational skills. Ability to stay calm under pressure and handle difficult situations with empathy. Previous experience in customer service or a related role is preferred.", "benefits": "Competitive salary ranging from $33,000 to $43,000. Health, dental, and vision insurance. Paid time off, holidays, and sick leave. Opportunities for professional growth and development. Collaborative and supportive work environment in Las Vegas, NV."}