Patient Services Liaison

1 week ago


Pasadena, California, United States University of California Full time
Job Summary

We are seeking a highly skilled Patient Services Representative to join our team at the University of California. In this role, you will provide exceptional support to our physicians and patients, ensuring seamless communication and access to our healthcare services.

Key Responsibilities
  • Act as a liaison between patients and physicians, facilitating effective communication and resolving issues in a timely manner.
  • Assist patients in navigating our healthcare system, providing guidance and support to ensure a positive experience.
  • Collaborate with referring physicians to ensure seamless care coordination and communication.
  • Refer patients to relevant resources and services, promoting optimal health outcomes.
  • Provide follow-up support through phone and electronic communication, ensuring patient satisfaction and engagement.
Requirements
  • Strong prioritization skills, with the ability to manage competing demands and tasks.
  • Excellent verbal communication skills, with the ability to convey complex information in a clear and concise manner.
  • Ability to build and maintain productive relationships with diverse stakeholders, including faculty, staff, administration, and patients.
  • Preferred qualifications include knowledge of specific specialty practices and workflows, as well as working knowledge of patient-related policies and procedures.
Working at the University of California

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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