Patient Services Advocate II
1 day ago
Are you passionate about helping others and growing your career? AltaMed is a community clinic that nurtures, celebrates, and promotes your passion for helping others. We believe that quality care is for everyone, and we demonstrate this by raising the expectations of what a community clinic can deliver.
Job Overview
As an AltaMed ambassador, you will be welcoming and attentive to the needs of all patients, creating a positive front office patient experience by managing expectations while demonstrating compassion and respect. You will also function as a member of the healthcare team, assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
Requirements
1. High School diploma or equivalent required.
2. Minimum of 1 year experience required as a customer service agent, greeter, or receptionist-type role; 1.5-2 years preferred.
3. BLS certification required.
4. Bi-lingual English/Spanish/Mandarin/Cantonese strongly preferred.
Compensation and Benefits
$24.00 - $28.15 hourly
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure, and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Why Choose AltaMed?
- Medical, Dental, and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
AltaMed Health Services Corp. is an equal opportunity employer and welcomes qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.
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