Mental Health Service Coordinator

2 weeks ago


Fort Worth, Texas, United States MHMR Tarrant Full time
Job Summary

This role provides administrative support for the Adult Behavioral Health clinics at MHMR Tarrant. The successful candidate will be responsible for providing excellent customer service, processing patient documentation, and facilitating patient and clinic relations.

Key Responsibilities
  • Offers exceptional customer service at the front desk of a designated clinic.
  • Processes patient documentation and answers questions from patients seeking services.
  • Monitors activity in the designated clinic lobby and updates patients on the status of their appointments.
  • Provides triage and crisis intervention as needed, understanding triage procedures and intervening to de-escalate situations.
  • Maintains the clinic lobby, ensuring patient educational materials are stocked and the area is clean and free from debris and hazards.
  • Assists with scheduling and checkout procedures, including scheduling provider appointments and checking out patients from the clinic.
Requirements
  • High School Diploma or equivalent required.
  • Valid driver's license with an acceptable driving record.
  • Ability to work independently and prioritize workload demands.
  • Excellent written and oral communication skills.
  • Ability to directly interact with patients and demonstrate compassion, trauma-informed care, and safety practices.
Benefits

MHMR Tarrant offers a comprehensive benefits package to full-time employees, including healthcare options, life insurance, 401a match, and paid vacation and holidays.



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