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Customer Service Ambassador

1 week ago

Rapid City, South Dakota, United States Wal-Mart Stores , Inc. Full time

Company Overview: At Walmart, we strive to create an exceptional shopping experience for our customers. As a key member of our team, you will play a crucial role in ensuring that every customer leaves the store with a smile on their face.

Salary: The hourly wage range for this position is $14.00 to $26.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Job Description: As a Cashier and Front End Services associate, you will be responsible for providing excellent customer service and ensuring a smooth checkout process. Your duties will include scanning items quickly and accurately, answering customer questions, and helping them with their needs. You will also be available to assist associates across the store as needed, demonstrating a positive attitude and a willingness to go above and beyond.

Required Skills and Qualifications: To succeed in this role, you should possess excellent communication and interpersonal skills, be able to work well under pressure, and have a passion for delivering outstanding customer service. You should also be able to stand for long periods of time and lift up to 25 pounds.

Benefits: As a Walmart associate, you will receive competitive pay, performance-based incentive awards, and other great benefits. Our comprehensive benefits package includes medical, vision, and dental coverage, as well as 401(k) and stock purchase options. You will also receive paid time off, parental leave, family care leave, bereavement leave, jury duty, and voting leave, as well as disability benefits and company-paid life insurance.

Additional Compensation: In addition to your hourly wage, you may also be eligible for annual or quarterly performance incentives, as well as premiums based on schedule, facility, season, or specific work performed. These premiums can range from $0.35 per hour to $3.00 per hour in specific circumstances.

Duties and Responsibilities: Some of your key responsibilities will include:

  • Providing excellent customer service and ensuring a smooth checkout process
  • Scanning items quickly and accurately
  • Answering customer questions and helping them with their needs
  • Being available to assist associates across the store as needed
  • Standing for long periods of time and lifting up to 25 pounds