Clinical Operations Manager
2 weeks ago
Job Summary:
The Clinical Manager is responsible for ensuring the organization, clarity, and efficiency of clinical documentation and services at Ivy Street School, a therapeutic 766 Day and Residential School that serves students with Neurodevelopmental Disorders, Neurological Disorders, and Behavioral Health Challenges.
Key Responsibilities:
- Provides administrative leadership to the clinical department
- Ensures clinical service delivery aligns with Ivy Street School's values and meets standards outlined in students' IEPs and treatment plans
- Collaborates with Ivy Street's Administrative Assistant to maintain cohesion in student charts and documentation
- Carries a small student caseload
Leadership and Supervision:
- Organizes the Ivy Street School Clinical Internship Program, participates in the hiring process, and develops the training series in collaboration with the Director of Clinical Operations
- Provides clinical supervision to Ivy Street clinical interns
- Supports the organization and needs of clinical department meetings in collaboration with the Director of Clinical Operations
- Responsible for organizing the onboarding of new clinicians and clinical interns in collaboration with the Director of Clinical Operations
- Provides orientation and in-service training on behalf of the clinical team
- Holds a late-night shift once a week and has a leadership presence at Ivy or CFP
- Receives supervision and guidance from the Director of Clinical Operations
Family Engagement:
- Upholds a high commitment to family therapy on their own caseload
- Leads quarterly parent support groups
- Collaborates with the Director of Clinical Operations to provide direct parent training
Documentation and Quality Assurance:
- In collaboration with the Director of Clinical Operations, ensures all clinical documentation meets regulatory standards, including risk assessments, BASC assessments, psychosocial assessments, Trauma/Substance abuse assessments, EEC treatment plans, Caring Together Treatment plans, IEP goals/progress notes, department meeting notes, and sign-ins and data collection
- Creates a cohesive tracking system for all clinical documentation: assessments, treatment plans, etc.
- Participates as a member of the Ivy Street School Compliance Team
- Participates in quarterly internal audits of Ivy Street School clinical and educational documentation
- Submits CEUs and takes initiative on organizing training opportunities for the department
Qualifications:
- Master's degree in social work, LICSW strongly preferred, or the ability to obtain LICSW within 90 days of hire; 2+ years' experience in a supervisory role required
- Expertise in PBIS, Trauma-Informed Care, and family systems
- Experience and comfort with public speaking
- Excellent family engagement skills
- Excellent organizational skills
- Certifications in First Aid, CPR, and CPI (Ivy Street School can provide these trainings)
- Driver's license
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