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Scheduling Coordinator

3 weeks ago

Naples, Florida, United States D & D GARAGE DOORS Full time
About the Position

We are seeking a highly organized and detail-oriented Residential Service Scheduler to join our team at D&D Garage Doors.

  • Schedule residential service calls or installation of garage doors for technicians
  • Answer phones and take incoming requests for scheduling
  • Enter new installs/service calls into Southware/Traverse scheduling board
  • Monitor scheduling board and make appropriate changes as required during the business day
  • Assemble install orders for techs two days out and service calls as needed
  • Review previous day's work, reschedule as required

Responsibilities Include:

  • Track techs on GPS systems and compare to daily paperwork to assure accuracy
  • Replenish Tech stock used from the previous day
  • Any other tasks as requested by management

Requirements:

  • Advanced Phone & Computers skills are needed, Microsoft Office, Google Maps, Outlook used daily
  • Basic reading, writing and arithmetic skills required
  • Must possess a valid state driver's license
  • Must be able to sit for prolonged periods of time, use hands to operate telephones, type and operate computers and mouse
  • Frequently required to talk, hear, bend and twist neck
  • The employee may occasionally lift and move up to 20 lbs

Estimated Salary: $42,000 - $60,000 per year based on experience and qualifications.

D&D Garage Doors is committed to providing a safe and inclusive work environment.