Hospitality Specialist

6 days ago


Baltimore, Maryland, United States Method Co. Full time

Job Title: Server

Job Summary:

We are seeking a skilled Server to join our team at ROOST Apartment Hotel. As a Server, you will be the face of our restaurant, providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:

  • Greeting and Seating: Greet tables with enthusiasm and a genuine smile, welcoming their presence and ensuring a comfortable dining experience.
  • Order Taking and Service: Ring in orders timely and correctly, offering suggestions for beverage and food while maintaining a genuine interest in their experience.
  • Follow-up and Resolution: Check in after courses are dropped within an appropriate timeframe to ensure their satisfaction and address any concerns promptly.
  • Teamwork and Communication: Assist bartenders in proper rotation and polishing of glassware, silverware, and other service items, and maintain open communication with the team to ensure seamless service.

Requirements:

  • Strong Communication Skills: Possess a strong, upbeat, and positive personality, with excellent communication skills to interact with guests and team members.
  • Attention to Detail: Demonstrate a commitment to high standards with impeccable attention to detail, ensuring a clean and organized workspace.
  • Teamwork and Flexibility: Demonstrate a team and family-oriented mentality, with the ability to multitask in a high-volume, fast-paced environment.
  • Physical Demands: Ability to stand and walk for extended periods, lift and carry items up to 50lbs, and maintain a calm and composed demeanor under pressure.

Benefits and Perks:

  • Health Insurance: Comprehensive health insurance to ensure your well-being.
  • Dental and Vision Insurance: Access to dental and vision insurance for your and your family's needs.
  • Flexible Schedule: Enjoy a flexible schedule that allows you to balance work and personal life.

Job Types: Full-time, Part-time


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