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Training Facilitator

2 months ago

Winchester, Kentucky, United States CAPITOL BRIDGE, LLC Full time

Job Summary

Capitol Bridge LLC is seeking a highly skilled Training Facilitator to support our training function for a critical government project. As a Training Facilitator, you will be responsible for delivering and assisting with the training programs that will enhance the effectiveness and success of our employees.

Key Responsibilities

  • Develop and deliver training programs to improve employee performance and productivity
  • Collaborate with subject matter experts to create engaging and informative training content
  • Conduct training needs assessments to identify areas for improvement
  • Design and implement training evaluations to measure program effectiveness
  • Provide coaching and mentoring to employees to enhance their skills and knowledge
  • Stay up-to-date with industry trends and best practices in training and development

Requirements

  • 3-5 years of experience in customer service, preferably in a call center environment
  • 1 year of experience in training and development, preferably in a similar industry
  • Strong proficiency in Microsoft Office, including Word, Excel, and PowerPoint
  • Bachelor's degree, preferably in a related field

Preferred Qualifications

  • Excellent presentation and public speaking skills
  • Excellent interpersonal, communication, organizational, and time management skills
  • High attention to detail
  • Ability to work independently and collaboratively in a fast-paced environment

About Capitol Bridge LLC

Capitol Bridge LLC is a leading provider of independent medical reviews, records/data management services, medical coding, administrative staffing, and eligibility reviews. We are committed to delivering high-quality services to our clients and are seeking a skilled Training Facilitator to join our team.

Equal Employment Opportunity

Capitol Bridge LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment and are an affirmative action employer.