Automotive Service Technician
6 days ago
Sullivan Tire Companies is seeking a highly skilled Automotive Service Technician to join our team. As an Automotive Service Technician, you will be responsible for performing vehicle repairs and services on customer vehicles while delivering exceptional quality and customer satisfaction.
Key Responsibilities- Vehicle Repairs and Services: Independently perform vehicle repairs and services on customer vehicles, including tire mounting, balancing, and repair, as well as lube/oil/filter changes and vehicle safety inspections.
- Diagnostic and Repair: Perform unsupervised diagnosis and repairs of vehicles, including maintenance, brake, steering, suspension, heating and cooling systems, alignment, and light tune-ups.
- Estimating and Communication: Produce accurate repair estimates on customer vehicles and communicate with customers and sales staff in understandable terms about the repairs needed to the vehicle and the value of the repairs.
- Teamwork and Productivity: Work with store management to ensure productivity, profitability, and customer satisfaction standards are met, and adhere to safety and environmental standards.
- Education and Experience: High school diploma or equivalent, technical degree a plus, minimum of 1 year of experience with 1-3 ASE certifications, and a valid Driver's License.
- Skills and Knowledge: Customer service focus in a retail environment, ability to lift 40-50 lbs, basic conflict resolution skills, solid understanding of the automotive tire and auto service industry, and basic math skills to produce accurate repair estimates.
- Health Insurance: Medical, Vision, and Dental insurance.
- Life and Disability Insurance: Life and Disability insurance coverage.
- Paid Time Off: Paid Holidays, Personal Time, and Vacation Time.
- Discounted Services: Discounted services for employees.
- Employee Ownership: Employee Owned ESOP Retirement Plan.
- Flexible Spending: Flexible Spending account.
- 401(k) with Company Match: 401(k) plan with company match.
- Tuition Reimbursement: Tuition reimbursement program.
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