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Principal Quality Assurance Coordinator

2 months ago

Piketon, Ohio, United States Northwind Group Full time
Location: Piketon, Ohio
Title: Senior Quality Assurance Specialist
Schedule: Regular Full Time
Travel Required: No
Clearance: Active DOE L Clearance Required

Company Overview:
North Wind Dynamics, LLC is a distinguished Alaska Native-owned Small Disadvantaged Business, focusing on infrastructure support services and facility maintenance, as well as base operating services, waste management, radiological services, security control, force protection, environmental services, janitorial services, and professional, administrative, and management services.

POSITION SUMMARY:
The Senior Quality Assurance Specialist independently employs established quality assurance protocols and recognized methodologies to effectively plan and execute assignments with minimal direct supervision from the Quality Assurance Manager. Responsibilities include oversight activities, managing operating experience and lessons learned processes, nonconformance and incident reporting, safety and health support, and other designated tasks.

KEY RESPONSIBILITIES:
  • Oversee and coordinate quality assurance oversight activities, including the development and issuance of an annual integrated oversight plan, conducting quality management assessments, and maintaining performance documentation.
  • Manage the Operating Experience (OE) and Lessons Learned processes, ensuring unresolved issues are escalated to management and that program effectiveness is reported accurately.
  • Lead the nonconformance, incident, occurrence, and enforcement reporting processes, ensuring timely completion and tracking of corrective action plans.
  • Support the implementation of the Integrated Safety Management System (ISMS) and Voluntary Protection Program, prioritizing safety in all operations.
  • Exhibit a strong commitment to quality and safety, providing guidance and mentorship to team members on quality standards and safety protocols.
  • Maintain a safe and organized work environment, ensuring compliance with environmental, safety, and health requirements.
  • Foster positive relationships with co-workers, clients, and stakeholders.
  • Perform additional duties as assigned.
SAFETY COMMITMENTS:
  • Maintain a clean and hazard-free work area.
  • Adhere to safety protocols and halt work if unsafe conditions arise.
  • Engage in safety initiatives and report any injuries promptly.
  • Participate in work planning to identify hazards and implement corrective measures.
QUALIFICATIONS:
Education and Experience:
  • Bachelor's Degree in business or technology (or equivalent education and experience).
  • A minimum of eight years of experience in the Quality Assurance/Quality Control field.
SKILLS AND COMPETENCIES:
Language Skills:
  • Ability to read and interpret technical documents and manuals.
  • Effective communication skills for presentations and discussions.
Communication Skills:
  • Strong customer service orientation and proficiency in word processing.
  • Ability to communicate clearly and collaborate across various organizational levels.
  • Capability to challenge existing processes and adapt to feedback.
  • Proficient in writing reports and correspondence.
Reasoning Skills:
  • Ability to analyze complex problems and evaluate various factors.
  • Demonstrated judgment in selecting appropriate methods and techniques.
  • Skilled in identifying strategies for problem resolution and data analysis.
Other Skills:
  • Detail-oriented with strong organizational capabilities.
  • Experience in managing multiple projects and meeting critical deadlines.
  • Adaptability to changing conditions and effective mathematical skills.
  • Proficient in operating standard office equipment.
PHYSICAL REQUIREMENTS:
  • Regularly required to communicate effectively and perform various physical tasks.
  • Ability to lift and move items up to 10 pounds.
  • Must be capable of wearing necessary personal protective equipment.
WORK ENVIRONMENT:
  • Typical office environment with a generally quiet noise level.

North Wind offers a competitive compensation and benefits package, including health, life, and disability insurance, a 401(k) plan with company matching, generous paid leave, and tuition reimbursement for eligible employees. We are dedicated to employee wellness, professional growth, and maintaining a healthy work-life balance.

North Wind is an Equal Employment Opportunity (EEO) employer, welcoming all qualified applicants without regard to race, sex, color, religion, national origin, age, disability, veteran status, or any other legally protected status.