Sales Floor Department Supervisor

2 weeks ago


Cranston, Rhode Island, United States Lowe's Full time
About the Role

We are seeking a highly skilled and experienced Sales Floor Department Supervisor to join our team at Lowe's. As a Sales Floor Department Supervisor, you will be responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store.

Key Responsibilities
  • Lead and enable a team of associates to deliver exceptional customer service
  • Coach and train associates to meet sales and service objectives
  • Monitor and manage store safety, including conducting safety walks and reporting hazards
  • Assist with down stocking, area recovery, and merchandising decisions
  • Provide input into training, mentoring, and developing associates
  • Work cross-functionally to meet sales and service objectives
Requirements
  • High School Diploma or equivalent and 3 years of experience in a retail environment
  • 1 year of experience in customer service
  • 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor)
  • Experience providing direction or supervision to teams
  • Experience working cross-functionally
  • Ability to obtain sales related licensure or registration as may be required by law
Preferred Qualifications
  • 3 years of retail customer service experience
  • 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor)
  • Experience in a leadership role with direct report responsibility
  • Experience working in the home improvement retail sector
  • Experience working in a fast-paced, dynamic retail environment
About Lowe's

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.



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