Infrastructure Systems Specialist

3 weeks ago


Buffalo, New York, United States HonorVet Technologies Full time
Job Title: Infrastructure Systems Specialist

Job Summary:

We are seeking an experienced Infrastructure Systems Specialist to join our team at HonorVet Technologies. The successful candidate will be responsible for the installation, configuration, operation, and maintenance of systems hardware and software, as well as related infrastructure.

Key Responsibilities:

  • Respond to and resolve complex technical issues related to system hardware, operating systems, and software.
  • Create and document procedures for work order and request-based tasks.
  • Participate in project work in cross-functional teams and lead technical teams within projects.
  • Provide training to less experienced staff and initiate, create, and document procedures for maintenance tasks.
  • Use advanced diagnostic tools to troubleshoot issues and recommend actions involving complex issues.
  • Participate in capacity planning and development of long-term strategic goals for systems and software.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls.

Requirements:

  • Minimum of 8 years of higher education and/or work experience.
  • Prior experience reading and digesting technical information.
  • Detail-oriented and strong written and verbal communication skills.
  • Prior experience interpreting and discussing technical terminology with others.
  • Strong customer focus and ability to manage customer needs and multiple work priorities.

Preferred Qualifications:

  • Bachelor's degree in a technology-related field.
  • Certifications or special training in related technologies.
  • Prior experience leading technical teams toward a common goal or project within a larger project.


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