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Senior Customer Service Leader

2 months ago

Baxter, United States Zips Car Wash Full time
Position Overview

Are you passionate about delivering exceptional service and leading a team? The role of Senior Customer Service Leader at Zips Car Wash offers an exciting opportunity to engage with customers and guide a dedicated team in creating a welcoming environment.

In this role, you will enhance the customer experience by fostering a cheerful and inviting atmosphere. You will play a crucial part in ensuring that every visit is enjoyable, while also being recognized for your outstanding contributions.

Compensation: $17 / hour

Benefits Include:

  • Competitive hourly wage
  • Incentive and commission opportunities
  • DailyPay option for immediate earnings
  • Flexible work schedules, including morning and evening shifts
  • Tuition assistance programs
  • Complimentary car washes

Embark on a rewarding career path, gain invaluable experience, and take charge of your earning potential by joining a vibrant and supportive team committed to excellence. Regardless of the weather, you will thrive in a collaborative environment where camaraderie and friendly competition inspire you to excel.

Key Responsibilities:

  • Greet and interact with customers in a friendly and approachable manner
  • Promote and sell membership options effectively
  • Safely direct vehicles with clear communication and a positive demeanor
  • Ensure customer satisfaction by providing a thorough and enjoyable wash experience
  • Maintain the cleanliness and operational efficiency of the site
  • Oversee opening and closing procedures as a keyholder

Essential Qualifications:

  • Must be at least 18 years old
  • Exhibit a positive and enthusiastic attitude
  • Preferred: Experience in the car wash industry
  • Preferred: Previous leadership experience
  • Ability to work flexible hours, including weekends and holidays