Patient Appointment Specialist
3 weeks ago
We are seeking a skilled Patient Appointment Specialist to join our Campbell Clinic team. As a Patient Appointment Specialist, you will be responsible for making patient appointments and ensuring that all providers are fully utilized. This is a full-time position, 40 hours per week.
The ideal candidate will have experience in a call center or high-volume scheduling department, with a strong understanding of EMR/EHR systems and multi-line phone services or customer service. Additionally, they will have a high school diploma or equivalent and preferably experience in a healthcare setting.
Responsibilities:
- Makes appointments for patients, reschedules and cancels through the patient portal, patient call, and outside referral software program
- Follows appointment guidelines to ensure proper scheduling
- Determines patient's clinical need to ensure proper scheduling
- Performs other related duties as assigned
What We Offer:
- Competitive salary: $45,000 - $60,000 per year
- Opportunity to work in a dynamic and growing organization
- Comprehensive benefits package including medical, dental, vision, and life insurance
- 401(k) plan matching and profit sharing
- Paid time off and eight paid holidays
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