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Team Supervisor

2 months ago

Harrisburg, Pennsylvania, United States Cold Stone Creamery Full time

Position Overview:
As a Team Supervisor at Cold Stone Creamery, you will play a crucial role in ensuring operational excellence and a positive customer experience.

Key Responsibilities:
1. **Training and Development:** Mentor and guide team members to enhance their skills and performance.
2. **Task Delegation:** Assign responsibilities to team members and monitor their progress.
3. **Performance Accountability:** Ensure that team members meet performance standards and provide constructive feedback.
4. **Customer Service Excellence:** Maintain a focus on delivering quick and friendly service to all customers.
5. **Labor Management:** Optimize staffing and scheduling to manage labor costs effectively.
6. **Financial Oversight:** Ensure accurate cash handling and financial transactions.
7. **Inventory Control:** Manage inventory levels and coordinate ordering processes to meet demand.

Join our team and contribute to a vibrant work environment where customer satisfaction is our top priority