Customer Experience Coordinator

1 week ago


Pasco, Washington, United States V. Krinitsyn - State Farm Agent Full time

We are looking for a skilled Customer Experience Coordinator to join our team at V. Krinitsyn - State Farm Agent. As an Assistant Office Manager, you will be responsible for delivering exceptional customer experiences, promoting relevant products, and ensuring the smooth operation of our agency.

Job Requirements:
  • Strong customer service skills with the ability to address complex inquiries and provide solutions.
  • Highly organized and detail-oriented with the ability to prioritize tasks effectively.
  • Bilingual in Spanish or proficiency in other languages is a plus.
  • Possess Property & Casualty and Life & Health Licenses or obtain within 45 days.
  • Minimum 1 year of experience in customer-facing roles, preferably in sales or management.
  • Able to work in a fast-paced environment, problem-solve proactively, and collaborate with others to achieve agency goals.
Benefits:
  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus structure.
  • Retirement Account.
  • Signing Bonus in the range of $500-$750.
  • Growth potential/opportunities for advancement within the agency.


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