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Cloud Infrastructure Architect

2 months ago

Charlotte, North Carolina, United States New York Technology Partners Full time

POSITION SUMMARY:

As a key member of our team, you will oversee a group of engineers in the creation, enhancement, and upkeep of conversational AI systems utilizing the Kore.AI framework.

Key Responsibilities:

  1. Work closely with diverse teams, including product strategists, user experience designers, and quality control specialists, to collect requirements and convert them into actionable technical documentation.
  2. Design and architect scalable, resilient conversational AI systems that meet project objectives and specifications.
  3. Develop intelligent chatbots and virtual assistants leveraging various chatbot platforms, employing programming languages, scripting, and Kore.AI APIs and tools.
  4. Integrate natural language processing (NLP) and natural language understanding (NLU) features to facilitate smart and contextually aware interactions.
  5. Maintain high standards of code quality and best practices, conduct code evaluations, and offer technical mentorship to junior team members.

Qualifications:

We are looking for a professional who is passionate about technology and innovation, with a strong background in conversational AI and team leadership.