Dispatcher and Customer Service Representative

3 weeks ago


Melbourne, Florida, United States Melbourne Flight Training Full time
About the Role:

We are seeking an experienced Flight Operations Dispatcher to join our team at Melbourne Flight Training. As a key member of our team, you will be responsible for ensuring the safe and successful operation of our flight, ground, and simulator training activities. This role requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.

**Responsibilities:**
* Ensure the safe and successful operation of flight, ground, and simulator training activities
* Develop and maintain schedules for flight training operations
* Provide exceptional customer service to students and customers
* Manage customer billing and payment processes
* Assist with the scheduling and observation of accelerated flight training programs
* Support the Flight Operations Manager and execute company directives
* Coordinate fleet maintenance and upkeep
* Maintain facility standards and ensure a clean and organized workspace

**Requirements:**
* Experience in dispatch or aviation-related roles
* Strong organizational and communication skills
* Ability to work effectively in a fast-paced environment
* Familiarity with MS Office and Flight Schedule Pro

**Benefits:**
* Competitive salary ($55,000 - $65,000 per year)
* Comprehensive benefits package (health, dental, vision, 401(k))
* Paid time off and holidays

This is a full-time position requiring 40 hours of work per week.

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