AIOps Architect

3 weeks ago


Charlotte, North Carolina, United States Bank of America Full time
Job Description:

At Bank of America, we are committed to delivering exceptional results through the power of every connection. As a key member of our team, you will play a vital role in shaping the future of our organization.

Key Responsibilities:
  • Design and implement a scalable and reliable enterprise architecture framework, resulting in improved system performance and reduced downtime.
  • Lead a cross-functional team of developers, analysts, and other technical resources across teams.
  • Collaborate with key stakeholders to assess current infrastructure and identify opportunities for optimization and reduction in IT infrastructure costs and improved system resilience.
  • Assist with Audit deliverables for Network Toolset.
  • Work with vendors to enhance their respective tools to meet new customer/security requirements.
  • Develop integrations for the various Network Tools.
  • Assist with developing a technology strategy that aligns with the organization's business objectives.
  • Identify gaps in current systems and processes and recommend appropriate solutions.
  • Develop and implement enterprise architecture standards and governance models.
  • Evaluate and recommend new technologies and solutions.
  • Collaborate with team members to create new architecture designs.
  • Analyze existing systems and processes for improvement opportunities.
  • Monitor industry trends and technologies to identify potential opportunities.
Requirements:
  • 10+ years of experience with IBM Netcool Operations Insight (NOI) and Watson AIOps platforms.
  • Functional knowledge of the RedHat OpenShift platform.
  • Experience in designing NOI and AIOps solutions for multi-regional architectures.
  • Expertise in probe design to handle high volumes of events.
  • Proficiency in performance tuning of NOI components.
  • Detailed understanding of NOI and AIOps component workflows.
  • Experience in designing and configuring network discovery in multi-regional architectures using IBM Network Manager.
  • Experience in designing and developing various third-party integrations using IBM Netcool Impact (REST API, web services, various databases).
  • Expertise in designing and architecting SevOne Network performance management.
  • Solid knowledge of system and networking concepts.
Preferred Qualifications:
  • Bachelor's degree in engineering, computer science, related field and or technical training.
  • Leadership: Self-starter, self-directed and shows initiative.
  • Focused on execution, delivery, and commitment to dates.
  • Demonstrates ownership: Is accountable and can hold others accountable (professionally).
  • Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally.
  • Accessibility and focus.
  • Organized and detail oriented; must have a strong technical acumen.
  • Ability to partner with others for the good of the initiative.
  • Experience in various Fault Monitoring tooling vendors including but not limited to IBM, SevONE, MicroFocus, SPLUNK, as well as equipment manufacturers such as Cisco, Aruba, Cloudgenix, Fortinet.
  • Financial services (Insurance, Banking, Investment banking).
What We Offer:
  • Competitive salary range: $135,000 - $202,000 annualized salary, offers to be determined based on experience, education and skill set.
  • Discretionary incentive eligible.
  • This role is eligible to participate in the annual discretionary plan.
  • Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

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