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Center Director

1 month ago

Memphis, Tennessee, United States Girls Inc of Memphis Full time
Job Title: Center Manager

Girls Inc. of Memphis is seeking a highly motivated and experienced Center Manager to lead our team in delivering high-quality programming to girls in Memphis.

Job Summary:

The Center Manager will be responsible for ensuring the delivery of Girls Inc. programming is at capacity and of the highest quality, while maintaining mission alignment and quality delivery across teams. This role will also involve identifying and analyzing opportunities for new partnerships, planning and facilitating new market expansion programming, and recruiting, hiring, training, and evaluating program facilitators.

Key Responsibilities:
  • Deepen and widen the Girls Inc. of Memphis program reach to more girls and ensure mission alignment and quality delivery across teams.
  • Identify and analyze opportunities for new partnerships with an emphasis on community partners to increase recruitment and retention.
  • Plan, facilitate, prepare, and deliver new market expansion programming, ensuring that curricula meets Girls Inc. Experience standards and aligns with girls' needs and the agency mission.
  • Recruit, hire, train, support, and evaluate program facilitators.
  • Provide ongoing professional development for facilitators with support from the Program Director and Vice President.
  • Work closely with the Program Director to ensure programming efforts are consistent with and supportive of the strategic plan.
  • Ensure accurate record-keeping for monthly financials, quarterly program evaluation, and other reports that occur during the fiscal year.
  • Ensure that financial documentation is accurate and submitted timely as specified, including financial deposits, intake forms, evaluations, etc.
  • Accurately track and record participants' enrollment, attendance, and programming hours in Compass 360, JotForm, and SharePoint.
  • Communicate effectively with community partners, legal guardians, and stakeholders through EZ text, Microsoft, and phone.
  • Engage in quality assurance practices for program excellence.
  • Intentionally build relationships with participants' legal guardians and community stakeholders.
  • Implement quality assurance with facilitators in keeping with the Girls Inc. Experience.
  • Submit monthly reports regarding programs, events, successes, and needs to the supervisor.
  • Provide any requested information for grants, funding applications, and reports in an accurate and timely manner.
  • Establish, provide ongoing coaching and feedback to facilitators, as well as review staff annual objectives on a weekly, monthly, and yearly basis.
  • Complete Strong, Smart, and Bold Outcomes Surveys to program participants ages 9-18 with the support of the supervisor.
  • Advocate in the community on behalf of the agency, women, and girls in keeping with the Girls Inc. public policy platform.
  • Embrace challenges, new experiences, and be willing to be flexible and stretch to exhibit our learning and growth culture.
  • Show up in the work with a creative, entrepreneurial, upbeat, and collaborative spirit.
  • Represent Girls Inc. of Memphis in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.
  • Support all departments in agency events.
  • Follow all agency policies and procedures as outlined in the employee handbook.
  • Perform other duties as assigned, cheerfully.
Qualifications:
  • Bachelor's degree in education, sociology, psychology, or related field or higher.
  • Minimum of two years experience in program development, implementation, and evaluation in youth development and educational settings.
  • Minimum two years of supervisory experience with a diverse population of staff and volunteers, including the ability to coach others on supervision.
  • Experience in community and civic engagement and advocacy.
  • Demonstrated ability in incorporating diversity of cultures, ethnicities, languages, abilities, and socioeconomic backgrounds with all stakeholders.
  • Ability to work nights and weekends.
  • A current valid driver's license and car insurance.