Service Team Member

1 week ago

Upper Sandusky, Ohio, United States KFC Full time
Are you passionate about assisting others?

Do you pride yourself on being reliable and always ready to contribute at work?

Are you driven by competition and the desire to excel?

Do you maintain a well-organized workspace and enjoy collaborating with your peers?

If you answered YES to these questions, we might have the ideal opportunity for you as a Team Member in our customer service department.


ROLE OVERVIEW:

You will represent our establishment as the first point of contact for customers, whether they enter the restaurant or visit our drive-thru.

Your friendly demeanor will be the welcoming voice that greets them.

Your role is crucial; you will serve our patrons and prepare our renowned meals daily.

Each customer is significant, and you have the chance to brighten their day.

With high standards, you would never serve a product to a customer that you wouldn’t offer to your family or friends.

You are the reason our customers keep coming back.

By providing hot, fresh meals, delivering excellent service, and maintaining a clean environment, you create a positive experience for everyone.

This is what gives meaning to our team members and what we hope will resonate with you.


Key Responsibilities:
  • Independently resolve issues with minimal guidance.
  • Stay updated on training and core responsibilities.
  • Work diligently to meet objectives.
  • Exude positive energy consistently.
  • Foster a welcoming atmosphere within the establishment.
  • Assist fellow team members when needed.
  • Treat all individuals with fairness and respect.
  • Recognize and celebrate the achievements of others.
  • Maintain organization and attention to detail while adhering to guidelines.
  • Greet every customer with a warm smile.
  • Create a memorable experience for each patron.
  • Understand and strive to meet restaurant and shift goals daily.
  • Follow food safety protocols and report any concerns to management.

Other Requirements:
  • Punctuality is essential.
  • Flexibility in scheduling is required.
  • Comply with operational procedures for restaurant equipment.
  • Ability to lift up to 25 lbs and carry items up to 30 feet.
  • Capability to push/pull up to 90 lbs over a distance of 30 feet.
  • Willingness to stand and walk for the majority of the shift.
  • Adhere to cash handling safety and security protocols.
  • Comply with safety regulations set by the restaurant and local authorities.
  • Familiarity with and adherence to Human Resources policies.

We offer excellent opportunities for individuals starting their careers, seeking a flexible second job, or continuing to work post-retirement.

At KFC, your contributions matter. If you desire a fun, flexible work environment and want to be part of a successful team, discover why life is better with KFC.


Company Overview:

At KFC, we nourish the world. But our mission goes beyond just filling stomachs; we enrich lives. Our meals are significant, and when served with genuine hospitality, we enhance our customers' experiences. Thus, our roles are more than just jobs; they are about independence, enjoyment, and forming new friendships.

As a Team Member, you could be the cheerful face welcoming and serving customers.

Or you might be the cook preparing our famous chicken (and you can share the secret with your friends - just kidding).

Regardless of your role, you will know that your work is impactful - both for your team and our customers.

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