Computer Support Specialist II
3 weeks ago
This is a Computer Support Tech II - Government Analyst I position in the General Tax Administration Program, Business Technology Office, Solutions Support Unit.
The incumbent provides user support by administering the local area network (LAN), resolving hardware, software, and communication issues, and coordinating system security requirements.
The incumbent also performs networking audits and regularly works with the Department's Information Services Program (ISP).
Responsibilities- Administer the local area network (LAN) and resolve hardware, software, and communication issues.
- Coordinate system security requirements and perform networking audits.
- Work with the Department's Information Services Program (ISP) to ensure seamless system operations.
- Three years of experience performing technical support.
- Experience researching system issues and implementing resolutions.
- Experience supporting users on a Microsoft platform, including Active Directory or Microsoft Office Suite.
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
Additional InformationCandidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section, F.S., Drug-Free Workplace Act.
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