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Optometrist - Full Time - Troy

2 months ago

Troy, Michigan, United States Henry Ford Health System Full time
Job Summary

We are seeking a highly skilled and detail-oriented Optician to join our team at Henry Ford Health System in Troy. As an Optician, you will be responsible for providing exceptional patient care and ensuring the highest level of customer satisfaction.

Key Responsibilities
  • Select, measure, and fit eyewear following the doctors' spectacle prescription specifications.
  • Customize patient spectacle prescriptions using the E.A.R.N. for Eyewear Consultants process methodology and troubleshoot any previous eyewear issues.
  • Communicate the preferred lens family of products and their benefits to patients.
  • Conduct and record various measurements required to fabricate lenses.
  • Properly input and process eyewear orders into the software program for the optical laboratory.
  • Follow up with eyewear orders through completion and delivery.
  • Ensure visual displays and eyewear products are clean in accordance with the store-specific plan-o-gram.
  • Interpret, explain, and apply vision insurance coverage.
  • Assist with dispensing, adjusting, and troubleshooting eyewear.
  • Assist with front desk duties such as checking patients in and out, scheduling appointments, and retrieving insurance eligibility.
Requirements
  • High school diploma or GED.
  • Previous computer experience and basic math skills preferred.
  • Previous customer service, retail, or hospitality experience preferred.
  • Previous dispensing/optical experience preferred.
  • Ability to walk, bend, and stand for extended periods.
Working Conditions

This role requires working in a retail optical environment with evening and weekend hours.