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Lead Observability Solutions Engineer

2 months ago

Tallahassee, United States CVS Health Full time

About CVS Health

At CVS Health, we are dedicated to enhancing the health and well-being of our communities. Our mission is to deliver personalized, accessible health care solutions that meet the evolving needs of our customers.

Position Overview

We are in search of a seasoned professional to take on the role of Senior Observability Solutions Engineer. This position provides an exceptional opportunity to collaborate with various application and engineering teams to identify, design, and implement optimal monitoring and observability frameworks. You will be at the cutting edge of the latest technologies and methodologies in observability, ensuring our systems are effectively monitored and that potential issues are addressed proactively.

Key Responsibilities

  • Engage with application and engineering teams to assess their monitoring and observability requirements.
  • Design and deploy robust observability solutions utilizing tools such as AppDynamics, Prometheus, Grafana, and the ELK stack.
  • Stay informed about the latest trends, tools, vendors, and best practices in the observability domain.
  • Enhance and refine observability solutions to meet the needs of application teams and stakeholders.
  • Create proof-of-concept (POC) and minimum viable product (MVP) solutions, transitioning them to the automation team for further development.
  • Work with on-premises virtual machines, containers, Kubernetes, OpenShift, and various cloud technologies.
  • Utilize APIs for integration and data collection across different observability platforms.
  • Develop and maintain scripts using PowerShell or Python to automate processes and enhance workflows.
  • Employ automation tools such as Ansible, Jenkins, and GitHub Actions to optimize observability tasks.
  • Manage projects and timelines independently, ensuring timely delivery of objectives.

Required Skills and Experience

  • 5+ years of experience in IT operations, system administration, or engineering, with a minimum of 3 years as an individual contributor on large-scale projects.
  • 2+ years of experience with open-source observability tools, including OpenTelemetry, Prometheus, or Grafana.
  • 3+ years of advanced scripting experience in PowerShell and/or Python.
  • 2+ years of experience working with cloud APIs (Azure, AWS, GCP).

Preferred Qualifications

  • Extensive experience in designing and implementing observability frameworks.
  • Proficiency with observability tools such as AppDynamics, Prometheus, Grafana, and the ELK stack.
  • Strong understanding of APIs and their integration with observability solutions.
  • Hands-on experience with on-premises virtual machines, containers, Kubernetes, OpenShift, and other cloud technologies.
  • Advanced scripting capabilities in PowerShell and/or Python.
  • Familiarity with automation tools like Ansible, Jenkins, and GitHub Actions.
  • Ability to manage projects independently and communicate effectively with diverse teams.
  • Proven track record of staying current with the latest observability technologies and best practices.
  • Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
  • Excellent communication and collaboration skills.

If you are passionate about observability and thrive in a dynamic, collaborative environment, we encourage you to explore this opportunity with us.