Patient Access Representative

3 weeks ago


Chillicothe, Ohio, United States Ensemble Health Partners Full time
Join Ensemble Health Partners as a Patient Access Specialist

We are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Adena Regional Medical Center. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities:
  • Assign accurate Medical Record Numbers (MRNs) and complete medical necessity/compliance checks
  • Provide excellent customer service and communicate effectively with patients, families, and healthcare teams
  • Collect and process insurance information, physician orders, and other relevant data
  • Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls as needed
  • Conduct quality audits and ensure accurate and timely completion of forms and documentation
  • Pre-register patients and collect demographic, insurance, and financial information
  • Explain consent for treatment forms, obtain necessary signatures, and distribute patient education documents
  • Review eligibility responses and select applicable insurance plan codes
Requirements:
  • 1+ years of customer service experience
  • High School Diploma/GED required
  • Certified Revenue Cycle Representative (CRCR) certification within 6 months of hire
What We Offer:
  • Bonus incentives
  • Paid certifications
  • Tuition reimbursement
  • Comprehensive benefits
  • Career advancement opportunities

We are an equal employment opportunity employer and provide reasonable accommodations to qualified individuals with disabilities. If you require accommodation in the application process, please contact us.



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