Customer Service Representative

3 weeks ago


Beloit, Wisconsin, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, ensuring that customers have a positive experience in our store
  • Assist customers in selecting the right products and services to meet their needs
  • Process sales transactions accurately and efficiently
  • Build and maintain strong relationships with customers, understanding their needs and preferences
  • Meet or exceed sales targets, while maintaining high levels of customer satisfaction
  • Stay up-to-date with product knowledge, including features, benefits, and applications
  • Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect
Requirements
  • High school diploma or equivalent required
  • 1+ year of experience in a customer-facing role, preferably in retail or sales
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, meeting sales targets and providing exceptional customer service
  • Physical ability to lift up to 50 lbs, stand for long periods, and move around the store
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our company. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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