Account Manager
3 weeks ago
We are seeking a highly skilled and experienced Account Manager to join our team at dnata. As an Account Manager, you will be responsible for building and maintaining strong relationships with our airline clients, ensuring the seamless delivery of catering services.
Key Responsibilities:
- Build and maintain strong relationships with airline clients
- Understand client needs and requirements
- Ensure efficient delivery logistics
- Handle inquiries and resolve issues
- Provide exceptional customer service
- Negotiate contracts, pricing, and service agreements
- Collaborate with internal teams to ensure successful execution of catering orders
Requirements:
- Minimum of an Associate's Degree in high volume hospitality
- Proficient in Microsoft Office applications, including Excel
- Ability to meet requirements necessary to obtain a Port Authority, Port ID
- Excellent attention to detail and ability to multi-task
- Ability to read and write in English
About dnata:
dnata is one of the world's largest air services providers, offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents. We are a trusted partner for over 300 airline customers around the world.
Competencies:
- Delivering: Does what they say they will
- Drive: Always gets the job done
- Open to opportunity: Adapts when plans change
- Business thinking: Understand our business
- Collaborate: Look for solutions that work for themselves, their team, and the whole organization
- Engaging others: Acts in a way that gets others on board
- Provide direction: Share plans with others
- Developing talent: Self-aware, always learning, and always developing
Demonstrated Values:
- We put safety and security first in all our actions
- We will set challenging goals and meet them
- We deliver to a consistently high quality
- We take ownership and responsibility of a situation until it is resolved
- We are not afraid of failure and learn through our mistakes
- We respect each other regardless of background
About Us:
We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we're proud that our workforce is as diverse as the customers we serve. We welcome everyone and are committed to nurturing your talent with mentoring, volunteer, and professional development opportunities.
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