Membership Services Representative

3 weeks ago


Englewood, Florida, United States YMCA of Southwest Florida Full time
Job Summary

This role is responsible for providing exceptional service to members and guests, ensuring a positive and professional experience at the YMCA of Southwest Florida. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work independently with minimal supervision.

Key Responsibilities
  • Provide membership and program information to walk-in and phone customers
  • Conduct facility tours as needed
  • Answer telephones in a prompt and courteous manner
  • Provide all necessary information on phone messages taken and given to the correct individual or forward on voicemail
  • Process membership and program sign-ups, ensuring accuracy and efficiency
  • Manage cash transactions and prepare end-of-shift deposits and reports
  • Perform facility access control duties, including checking member cards and issuing locker keys
  • Serve as a liaison between members and program supervisors
  • Handle and resolve member complaints in a professional and timely manner
  • Maintain a clean and organized workspace, adhering to staff safety requirements and cleaning protocols
Requirements
  • Excellent verbal and communication skills
  • One to two years of prior customer service experience
  • Professional appearance and behavior
  • Able to prioritize and meet deadlines
  • Able to maintain confidentiality
  • Positive attitude and high energy level
  • Ability to work independently with minimal supervision
Preferred Qualifications
  • CPR and First Aid Certifications
  • Completion of YMCA of the USA Child Abuse and Neglect class
  • Completion of the YMCA's Blood Borne Pathogens training
  • Staff Safety Requirements/Cleaning Protocols
Compensation

$12.00/hour



  • Englewood, Florida, United States YMCA of Southwest Florida Full time

    Job SummaryThis position is responsible for providing exceptional customer service to members and guests, ensuring a positive and professional experience at the YMCA of Southwest Florida.Key ResponsibilitiesMember ServicesMeet and greet members and visitors in a positive and professional manner, ensuring the security of the facility and enforcing policy...


  • Englewood, Florida, United States YMCA of Southwest Florida Full time

    Job SummaryThis position is responsible for providing exceptional customer service to members and guests, ensuring a positive and professional experience at the YMCA of Southwest Florida. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key...


  • Englewood, Florida, United States RANR Full time

    Job OverviewRANR is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service and driving business growth through sales and marketing efforts.Key Responsibilities:Provide top-notch customer service...

  • Sales Representative

    2 weeks ago


    Englewood, Florida, United States TIBBETTS LUMBER CO LLC Full time

    Job SummaryTibbetts Lumber Co. LLC is seeking an experienced Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing orders, and driving sales growth.Key ResponsibilitiesProvide top-notch customer service to walk-in and contractor customers, responding to...


  • Englewood, Florida, United States The Sherwin-Williams Company Full time

    Job Title: Store Customer Service SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Store Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, promoting our products, and driving sales growth.Key Responsibilities:Provide outstanding...


  • Englewood, Florida, United States The Sherwin-Williams Company Full time

    Job Title: Store Customer Service SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Store Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and driving sales growth.Key...


  • Englewood, Florida, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Sales Representative

    2 weeks ago


    Englewood, Florida, United States Arrow Exterminators Full time

    About UsArrow Exterminators is a leading pest control company with a strong commitment to customer satisfaction and quality service. We are a family-owned and operated business with a rich history dating back to 1964.Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be...


  • Englewood, Florida, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...


  • Englewood, Florida, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to drive sales and customer satisfaction.Key ResponsibilitiesProvide...


  • Englewood, Florida, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...


  • Englewood, Florida, United States Hughes Exterminators Full time

    Job Title: Outside Sales RepresentativeWe are seeking a highly motivated and results-driven Outside Sales Representative to join our team at Hughes Exterminators. As a key member of our sales team, you will be responsible for building relationships with new and existing customers, identifying sales opportunities, and providing exceptional customer...


  • Englewood, Florida, United States Hughes Exterminators Full time

    Job OpportunityHughes Exterminators is seeking a highly motivated individual to fill a full-time Outside Sales Representative / Home Evaluator position. If you enjoy meeting new people, working at new locations, and have a proven track record of exceeding sales goals, this may be the perfect opportunity for you.BenefitsCompany vehicleGenerous time off11 paid...


  • Englewood, Florida, United States Hughes Exterminators Full time

    Job OpportunityHughes Exterminators is seeking a highly motivated individual to fill a full-time Outside Sales Representative / Home Evaluator position. As a key member of our team, you will be responsible for meeting new clients, working on prospective business deals, and providing exceptional customer service.Benefits:Company vehicleGenerous time off11...


  • Englewood, Florida, United States TIBBETTS LUMBER CO LLC Full time

    About the RoleTibbetts Lumber Co. LLC is seeking an experienced Inside Sales Representative to join our team. As an Inside Sales Representative, you will be responsible for processing orders and providing excellent customer service to our customers.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to walk-in and contractor customers,...


  • Englewood, Florida, United States Hughes Exterminators Full time

    About the RoleHughes Exterminators is seeking a highly motivated and results-driven Outside Sales Representative to join our team. As a key member of our sales team, you will be responsible for building relationships with residential customers, providing exceptional customer service, and driving sales growth.Key Responsibilities:Conduct home evaluations and...


  • Englewood, Florida, United States Hughes Exterminators Full time

    About the RoleHughes Exterminators is seeking a highly motivated and results-driven Outside Sales Representative to join our team. As a key member of our sales team, you will be responsible for building relationships with residential customers, providing exceptional customer service, and driving sales growth.Key Responsibilities:Conduct home evaluations and...


  • Englewood, Florida, United States Hughes Exterminators Full time

    About the RoleHughes Exterminators is seeking a highly motivated and results-driven Outside Sales Representative to join our team. As a key member of our sales team, you will be responsible for building relationships with residential customers, providing exceptional customer service, and driving sales growth.Key Responsibilities:Conduct home evaluations and...


  • Englewood, Florida, United States Hughes Exterminators Full time

    About the RoleHughes Exterminators is seeking a highly motivated and results-driven Outside Sales Representative to join our team. As a key member of our sales team, you will be responsible for building relationships with residential customers, providing exceptional customer service, and driving sales growth.Key Responsibilities:Conduct home evaluations and...


  • Englewood, Florida, United States Hughes Exterminators Full time

    About the RoleHughes Exterminators is seeking a highly motivated and results-driven Outside Sales Representative to join our team. As a key member of our sales team, you will be responsible for building relationships with residential customers, providing exceptional customer service, and driving sales growth.Key Responsibilities:Conduct home evaluations and...