Customer Service Ambassador

5 days ago


Brownsville, Tennessee, United States Family Dollar Full time
Customer Service Representative Job Description

As a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers, ensuring a positive shopping experience, and contributing to the success of our retail team.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers and assist them with the selection of merchandise, offering personalized recommendations and suggestions.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Answer questions regarding store policies, merchandise, and services, providing clear and concise information.
  • Work collaboratively with the store team to achieve sales goals, maintain a clean and organized store environment, and ensure a positive customer experience.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • A competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.


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