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Cheese Shop Clerk
2 months ago
We are seeking a highly motivated and customer-focused Cheese Shop Clerk to join our team at Kroger. As a key member of our deli/bakery team, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and assisting in achieving sales and profit goals.
Key Responsibilities- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Inform customers of Cheese Shop specials and provide customers with fresh products that they have ordered and the correct portion size
- Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
- Adequately prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness and review "sell by" dates and take appropriate action
- Label, stock and inventory department merchandise and report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads and maintain an awareness of inventory/stocking conditions
- Adhere to all food safety regulations and guidelines and ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents and report all safety risks or issues and illegal activity, including robbery, theft or fraud to store management
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
Kroger is America's grocer, with a history of innovation and a passion for bringing diverse teams together to create amazing experiences for our customers, communities, and each other. We strive to provide the ingredients you need to create your own recipe for success at work and in life.
