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Sales Associate Part Time Representative

2 months ago

Ontario, California, United States PVH Corp. Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at PVH Corp. As a Sales Associate, you will be responsible for providing exceptional customer service, selling and promoting Tommy Hilfiger merchandise, and maintaining a visually appealing store environment.

Key Responsibilities
  • Provide TH Customer Service to company standard, consistently meeting or exceeding customer expectations.
  • Keep merchandise filled to appropriate levels on sales floor, ensuring a seamless shopping experience for customers.
  • Ensure the store is visually distinctive and appearance impeccably maintained, adhering to visual presentation standards.
  • Minimize shortages through proper loss prevention procedures, maintaining a secure and organized store environment.
  • Demonstrate awareness of store sales plans and results, contributing to business growth and success.
  • Follow all operational policies and procedures, adhering to company standards and guidelines.
  • Manage time and prioritize tasks effectively, ensuring efficient use of time and resources.
  • Demonstrate effective written and verbal communication skills, communicating clearly and professionally with customers and colleagues.
Customer Service Responsibilities
  • Generate maximum sales potential in accordance with the TH Customer Service standards, consistently meeting or exceeding sales targets.
  • Builds repeat customer base through excellent service, fostering strong relationships with customers.
  • Maintains strong knowledge regarding product, promotions, and special events, effectively communicating to customers for more effective selling.
  • Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
  • Effectively maintains zone coverage, acknowledging every customer within the zone, and treats customers with priority over assigned tasks.
  • Demonstrate effective written and verbal communication skills, communicating clearly and professionally with customers and colleagues.
Personal Qualities
  • Represent the TH image through personal and professional appearance, adhering to company standards and guidelines.
  • Demonstrate professional image and conduct, consistently meeting or exceeding expectations.
  • Must be flexible to work rotating hours, as assigned by management, adapting to changing business needs.
  • Communicate concerns to management, ensuring open and transparent communication.
  • Maintain respect of peer group, staff, and supervisor, fostering a positive and inclusive work environment.
  • Create energy and excitement around shared goals and values, acting with integrity and professionalism.
  • Support all company/management decisions, adhering to company standards and guidelines.
Operational Responsibilities
  • Adhere to Policies and Procedures, ensuring compliance with company standards and guidelines.
  • Observe sales floor and stockroom for loss prevention, advising management of any unusual internal or external activity.
  • Execute Opening and Closing checklist duties as directed by store management, ensuring the store is always ready for business.
  • Able to lift a minimum of 40 pounds and able to stand for long periods of time, meeting physical demands of the role.
Merchandising & Visual Responsibilities
  • Ensure consistent and accurate replenishment of product onto the sales floor, maintaining a visually appealing store environment.
  • Comply with visual presentation standards, ensuring a cohesive and engaging store experience.
  • Execute markdowns and re-merchandise, as needed, maintaining a well-organized and visually appealing store environment.
  • Maintain store organization, fixtures, hardware, and general cleanliness, adhering to company standards and guidelines.

PVH Corp. is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under federal, state, or local law.

PVH Corp. is committed to providing a market-competitive total rewards package to eligible associates, which includes diverse and robust health and insurance benefits to meet the varied needs of our associates and an above-market 401(k) contribution to help our associates save for retirement.

We also offer career growth opportunities, empowering our associates to design their future at PVH Corp.