Customer Service and Sales Associate
3 weeks ago
Daikin offers a competitive salary of $45,000 - $60,000 per year, commensurate with experience. As a Customer Service and Sales Associate at Daikin, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills. Your primary goal will be to ensure customer satisfaction by promptly addressing their inquiries, providing accurate product information, and resolving issues in a timely manner.
This role requires the ability to multitask, work in a fast-paced environment, and maintain confidentiality when handling sensitive customer information. You must also have excellent communication and interpersonal skills, both written and verbal, to effectively interact with customers via phone, email, or instant messaging platforms.
Your responsibilities will include:
- Responding to customer inquiries in a professional and courteous manner
- Providing accurate product information and recommendations
- Updating caller/product information in the CRM database
- Maintaining a high level of job knowledge on products and parts, including substitutions
Daikin is an equal opportunity employer committed to diversity and inclusion. We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.
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Customer Service and Sales Associate Position
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