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Logistics Operations Manager
2 months ago
This position provides supervision and hands-on coordination of activities and staff to ensure efficient and effective inbound and outbound shipments and dock operations. It drives continuous improvement of shipment coordination and dock operations and works closely with our third-party logistics (3PL) supplier to schedule, status, and resolve any issues with shipments.
Key Responsibilities- Process Optimization: Ensure all shipping/receiving processes and tools are defined and optimized to meet business needs.
- Inventory Management: Ensure all incoming materials are received according to the defined procedure and stored in a clean and orderly manner.
- Shipping Coordination: Determine the process that ensures timely and cost-effective shipping and enact the process with all stakeholders to support business and customer needs.
- Production Support: Support the production schedule by coordinating shipping needs with Contracts, Production Control, Quality, and Production as well as our 3PL provider.
- Facility Maintenance: Organize and maintain the shipping office and dock area in a clean and orderly manner.
- Staff Management: Ensure that the shipping/receiving dock is staffed, and personnel are trained and equipped to perform their duties.
- Interdepartmental Support: Provide assistance to other departments as required to ensure seamless operations.
- Communication Skills: Communicate effectively with internal and external customers and suppliers to ensure timely and accurate information exchange.
- Technical Skills: Possess strong computer and data entry skills to manage and analyze data effectively.
- Attention to Detail: Detailed oriented and able to manage multiple tasks and properly prioritize tasks to meet customer commitments.
- Flexibility: Able to work overtime, including weekends, peak workload periods, holidays, and before/during/after the annual physical inventory.
- Physical Demands: Capable of operating a stand-up forklift (reach truck), forklift, and power tools, and able to hear, see, speak/write English, walk, bend, stoop, climb stairs, sit, stand for extended periods, reach, grab, keyboard, file, work with tools, and lift 50 pounds unassisted.
- Education and Experience: High school graduate or equivalent and minimum 5 years of inbound/outbound dock operations experience.