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Relationship Banker

2 months ago

Saint Paul, Minnesota, United States Old National Bank Full time
{"Key Responsibilities": "Develop and Grow Client Relationships

Build and maintain strong relationships with clients to understand their financial needs and provide personalized solutions.

  • Consult with clients to identify their financial goals and objectives.
  • Develop and implement strategies to meet client needs and exceed expectations.
  • Collaborate with internal teams to provide comprehensive solutions.
Achieve Sales and Service Targets

Meet or exceed sales and service targets by providing exceptional client service and promoting banking products and services.

  • Market banking products and services to clients through proactive techniques.
  • Maintain a deep understanding of banking products and services to effectively meet client needs.
  • Proactively seek coaching to develop sales and service skills.
Operations Oversight

Proactively resolve customer maintenance and client service problems using available resources.

  • Resolve moderate to complex customer maintenance and client service problems.
  • Maintain and demonstrate in-depth knowledge of banking channels and educate clients on emerging technology and digital solutions.
  • Execute all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.
Key Competencies

Develop and maintain strong relationships with clients, colleagues, and internal teams.

  • Communication - apply active listening skills and adapt communication style to accommodate individual needs and preferences.
  • Collaboration - seek, develop, and maintain trusted relationships with others to achieve business goals and objectives.
Key Measures of Success

Meet or exceed sales and service targets, achieve client retention goals, and contribute to the banking center's financial success.

  • Meet or exceed sales and service targets.
  • Contribute to the banking center's financial success.
  • Meet client retention goals.
Position Levels

Relationship Banker positions are available at two levels, depending on banking experience and client service skills.

  • Relationship Banker - demonstrates ability to handle all transactions, servicing needs, and inquiries.
  • Relationship Banker II - demonstrates consultative sales skills and strong service levels to build and deepen client relationships.
Qualifications and Education Requirements

High school diploma or equivalent, minimum one year relationship-based client consultation and/or consultative sales experience, and eligible to register with the National Mortgage Licensing System and Registry (NMLS).

  • High school diploma or equivalent.
  • Minimum one year relationship-based client consultation and/or consultative sales experience.
  • Eligible to register with the National Mortgage Licensing System and Registry (NMLS).
About Old National Bank

Old National Bank is a regional powerhouse deeply rooted in the communities we serve.

  • Old National Bank has been serving clients and communities since 1834.
  • We are a trusted partner, committed to social responsibility and investing in our communities through volunteering and charitable giving.
Our Culture

We are optimistic, collaborative, inclusive, agile, and ethical.

  • We are optimistic about the future and committed to making a positive impact.
  • We are collaborative and work together to achieve our goals.
  • We are inclusive and value diversity in all its forms.
  • We are agile and adapt quickly to changing circumstances.
  • We are ethical and operate with integrity.
Equal Opportunity Employer

Old National Bank is an equal opportunity employer and welcomes applications from diverse candidates.

  • We are committed to fostering an inclusive workplace and promoting diversity and inclusion.
  • We welcome applications from diverse candidates and are an equal opportunity employer.
Contact Us

For more information, please contact us at [insert contact information].

"}