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Frontline Cash Handling Specialist

2 months ago

Schaumburg, Illinois, United States Portillo's Full time

At Portillo's, we are dedicated to crafting unforgettable experiences for our guests and our Team Members. This commitment involves fostering a secure and inviting environment where we embody our core Values of Family, Greatness, Energy, and Fun.

Key Responsibilities of a Cashier:

• Welcome our guests with a warm smile and deliver exceptional customer service.

• Articulate our appetizing menu options and address any inquiries from guests.

• Efficiently and accurately process orders and handle payments at the cashier station and in the drive-thru.

• Maintain a sense of urgency to ensure smooth operations during busy periods.

• Collaborate as a team player to assist and serve both guests and fellow team members.

• Distribute food orders to guests while showcasing your creativity and engaging personality.

• Manage catering and take-out orders via phone, ensuring accuracy and processing payments, including serving alcoholic beverages (must be 21) and assisting guests in planning their special occasions.

What We Offer:

  • Flexible scheduling options
  • Competitive compensation - Daily Pay: Access your earnings as needed
  • Additional $2/hr. premium for closing team members working after 11pm
  • Time-Off Program
  • Comprehensive benefits for full-time employees *See below
  • Opportunities for career advancement - We're expanding
  • $3/hr. increase on five holidays**
  • Complimentary shift meals
  • Educational benefits (skills and professional development, partnerships with universities)
  • Perks and discounts: access to numerous discounts on various services and products
  • Employee Assistance Programs (EAP) providing counseling and support resources
  • Monthly team appreciation events
  • Referral bonuses for team members + quarterly gifts
  • Recognition awards for anniversaries
**Holidays include Easter, Memorial Day, July 4, Christmas Eve, New Year's Day

*For full-time employees (30 hours or more per week), additional benefits include:
  • Choice of three Medical Plans, including a PPO and HDHP with Portillo's HSA contribution
  • Dental and Vision coverage
  • Flexible Spending Accounts (healthcare, dependent care, and commuter)
  • 401(k) plan with company matching
  • Voluntary benefits: pet insurance, critical illness, accident insurance, hospital indemnity, identity theft protection
  • Employee Stock Purchase Plan available after one year of service with an average of at least 20 hours per week


We encourage Military Veterans to apply.