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Flexible Receptionist Position
2 months ago
Towne Family of Companies fosters a culture that:
- Is dedicated to providing exceptional service to our clients, ensuring a sustainable return for our stakeholders, a promising future for our committed staff, and a pivotal role in enhancing the social, cultural, and economic vitality of our community.
- Upholds our community banking ethos, where our family members, board members, and employees actively participate as volunteers, contributing their time and skills to various local organizations.
- Travel to various locations as needed to support all branches and departments across the designated area.
- Be available for work on short notice, particularly during peak times such as holidays, and to cover for unexpected absences.
- Maintain a professional demeanor and appearance at all times.
- Greet clients, assess their needs, and guide them to the appropriate personnel or department.
- Manage the main telephone switchboard, assisting callers by directing them to the right contact or taking messages.
- Become well-acquainted with the company’s locations, operating hours, contact numbers, and staff to efficiently address routine inquiries.
- Prepare memos, correspondence, reports, and other documentation as required.
- Support the team with various daily tasks as requested.
- Assist with copying and other administrative projects.
- Perform additional duties as assigned.
- Comply with all relevant federal regulations and laws related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
- Ability to travel to different locations as required.
- Prolonged periods of sitting.
- Frequent walking to interact with colleagues and deliver materials.
- Assist clients, including the elderly and those with disabilities, in navigating the premises.
- Operate office equipment such as copiers and fax machines regularly.
- Maintain and organize supplies, which may involve lifting and reaching.
- Prepare and serve refreshments for clients.
- Standard office setting.
- The reception area is situated near the main entrance, which may lead to variations in temperature throughout the day.
- Outstanding customer service abilities.
- Excellent telephone communication skills.
- Dependability and adaptability are essential.
- Proficiency in computer applications, particularly Word and Excel.
Equal Opportunity Employer for Protected Veterans and Individuals with Disabilities.
