Optical Sales Associate

6 days ago


Altoona, Wisconsin, United States Shoptikal, LLC Full time

At Shoptikal, LLC, we're dedicated to delivering exceptional eye care and high-quality products to our communities. As an Optical Sales Associate, you'll play a vital role in helping us achieve this mission.

Key Responsibilities:
  • Provide excellent customer and patient service according to company and Optical Center standards
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs
  • Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments
  • Show patients how to insert, remove, and care for their contact lenses
  • Assist Optometrist with case histories and screenings
Business and Operational Standards:
  • Maintain a complete knowledge of third-party plans and claims
  • Explain promotions and special lens offerings to patients and customers
  • Balance accounts
  • Prepare work orders containing specific instructions for Optical Lab
  • Process medical billing information
  • Ensure proper merchandising of frame inventory
Requirements:
  • High School Graduate or equivalent
  • Maintain license as required by state
  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)

Shoptikal, LLC is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive wage, extra sales incentives, 401K with match, vacation pay, personal day, volunteer time off, sick pay, health and wellbeing benefits, and more. If you're passionate about delivering exceptional customer service and helping people improve their sight and lives, we encourage you to apply for this exciting opportunity.



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