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FOH Supervisor
2 months ago
About Us
Elevate Entertainment Group is a leading provider of entertainment destinations that connect people through shared experiences. As a fast-growing company, we operate a portfolio of brands that include EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam, and Violet Crown Cinemas. Our venues offer a range of activities, including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from our scratch kitchens and bars while immersing themselves in various entertainment options for everyday fun.
Job Description
The FOH Supervisor plays a critical role in ensuring exceptional guest experiences at our entertainment venues. This position is responsible for overseeing the quality and consistency of our service, food, and beverage, as well as the overall operation and maintenance of the venue. The FOH Supervisor must be able to personally perform and train others in every job function and support team members' training.
Key Responsibilities:
- Provide supervision during assigned shifts to ensure a positive guest experience.
- Monitor speed of service to ensure a positive guest experience.
- Supervise daily shifts to ensure standards, product quality, and cleanliness are maintained.
- Assist in the training of cast members, including new hires and existing team members.
- Assist with cleanliness and organization of the venue.
- Ensure proper cash handling procedures are followed.
- Perform other related duties as necessary or assigned.
Requirements:
- High school diploma or equivalent required.
- Must be at least 21 years of age.
- Minimum of 1 year full-service restaurant supervisory experience preferred.
- Meets Ring Up Program requirements.
- Food Safety and State Alcohol certification required.
- Availability to work during holidays, nights, and weekends with increased hours during peak times.
Physical Requirements:
- Prolonged periods of standing, walking, and climbing stairs.
- Must be able to lift 50 pounds at times.
Benefits:
- Competitive pay and growth opportunities.
- 401(k) retirement plan.
- Medical, dental, vision, and voluntary life insurance.
- Pet insurance.
- Paid time off.
- Cast member perks, including discounts on movies, attractions, and food and beverage.