Operations Manager
4 weeks ago
At American Track, we are seeking an experienced Area Manager to lead our sales and operational efforts within the assigned region. This role is the key leader in all aspects of organization, productivity, and effectiveness of sales, administrative, and operational functions.
Key Responsibilities:- Manage the execution of all operations within assigned area, ensuring seamless coordination and efficient execution.
- Develop and implement annual budgets, set financial goals, and establish sales targets in collaboration with senior leaders.
- Analyze monthly KPI reporting, identify discrepancies, and coordinate with staff to address any issues.
- Oversee the assignment and dispatch of crews and equipment for maintenance and projects within the assigned region.
- Participate in pre-production planning meetings, collaborate with engineers, subcontractors, and supervisors to determine project needs.
- Establish headcount targets, participate in interviewing candidates, and lead the training and development of staff to achieve company goals.
- Ensure staff conduct their work in a safe, efficient, and responsible manner, adhering to federal, local, and company guidelines.
- Communicate regularly with staff, participate in leadership meetings, and engage in training courses to enhance leadership skills.
- Prepare and report results on activity, project status, and leads for company financials and sales opportunity pipeline.
- Oversee inventory levels, ensuring accuracy, timeliness, and responsible management.
- Manage key customer relationships, participate in sales processes, and assess future customer needs to increase revenue within the assigned region.
- Bachelor's degree in Business Management, Marketing, or a related field, or equivalent work experience.
- 5+ years of operational or sales leadership experience.
- 3+ years of P&L management and budgeting experience.
- Knowledge of rail maintenance and/or commercial construction operations.
- Excellent verbal and written communication skills.
- Organized with attention to detail.
- Advanced proficiency in MS Office.
- Proven ability to build and maintain relationships with others.
- Ability to work in fluid environments, highly flexible, and able to set/adjust priorities with market needs.
- Excellent planning and time management abilities.
- Ability to multitask effectively.
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