Automotive Service Department Manager
4 weeks ago
MEI Group is seeking a highly skilled Automotive Service Manager to lead our fast-paced service department. As a key member of our team, you will be responsible for managing and leading the day-to-day operations of our service department, ensuring efficient and effective workflow, and providing exceptional customer service.
Key Responsibilities- Directly supervise and manage a team of service department employees, including shop foremen, intake coordinators, technicians, and administrative assistants.
- Manage daily communication with internal and external customers, ensuring timely and effective resolution of issues.
- Develop and implement strategies to improve customer satisfaction, CSI, and overall service department performance.
- Collaborate with other operational departments to improve customer service levels company-wide.
- Ensure adherence to company standards, policies, and procedures, and maintain a safe and healthy work environment.
- Lead and manage the effective use of production software to ensure efficient and effective workflow.
- 5-10 years of management experience in a high-volume service facility.
- 3-5 years of direct team management experience.
- Excellent customer service skills and ability to work effectively with internal and external customers.
- Ability to analyze and interpret internal reports, and make data-driven decisions.
- Valid driver's license and ability to operate an automobile.
MEI Group offers a comprehensive benefits package, including health, life, dental, and vision insurance, as well as a 401k plan. Additionally, we provide paid holidays and personal time off (PTO) to support work-life balance and personal well-being.
We prioritize the health and convenience of our employees, offering TeleDoc, a service that grants our staff 24/7 access to medical professionals. We also provide a fully equipped onsite gym for our employees, promoting physical well-being and a healthy work-life balance.
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Automotive Service Department Manager
4 weeks ago
Arlington, Virginia, United States MEI Group Inc Full timeMEI Group Inc is seeking a highly skilled Service Manager to oversee the day-to-day operations of its fast-paced service department.The ideal candidate will have a proven track record of managing a profitable and efficient automotive service department, with expertise in vehicle intake, repair order management, effective parts department management, purchase...
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Automotive Operations Manager
1 month ago
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Automotive Operations Manager
4 weeks ago
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Automotive Technician
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Automotive Service Technician
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Automotive Technician
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Automotive Service Director
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Automotive Service Technician
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Automotive Service Team Member
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Automotive Customer Service Porter
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Audi Arlington Customer Service Representative
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Audi Arlington Customer Service Representative
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Luxury Vehicle Support Specialist
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Automotive Repair Specialist
4 weeks ago
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2 weeks ago
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Automotive Operations Manager
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Automotive Service Technician
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