Leasing Consultant

2 weeks ago

College Park, Maryland, United States The Scion Group Full time
Customer Experience & Sales
  • Prioritize interactions and communication with customers, providing community and amenity tours.
  • Offer feedback on sales barriers and customer objections to the management team.
  • Execute sales and engagement initiatives as outlined by management.
  • Recommend local marketing opportunities and messaging.
  • Assist with social media and communication on various platforms to engage customers.
  • Collaborate on planning, promoting, and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
  • Represent the community positively and professionally, both in and out of the office.
Property Administration
  • Demonstrate proficiency with general community, market, and policy knowledge.
  • Log, file, and retrieve customer packages.
  • Assist with general housekeeping involved with opening, closing, and maintaining the office, clubhouse, grounds, and amenities.
  • Schedule and follow up on maintenance requests to aid in timely resolutions.
  • Maintain office organization and cleanliness.
  • Assist with after-hours lockout duties as required.
Requirements
  • A customer-centric mindset.
  • Agility and flexibility in a frequently changing environment.
  • Great communication and interpersonal skills with a diverse population.
  • Reliability and self-discipline.
  • Availability to work during summer, holidays, and Turn periods.
Operational Details
  • The job location is at the assigned property.
  • Working hours consist of daytime business hours and after-hour on-call rotation.

The Scion Group LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability, genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy, or other legally protected status or category under federal or state law.

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