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Patient Access Representative
1 month ago
This role is responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a team setting.
Key Responsibilities:
- Registers and checks patients in/out
- Handles and reconciles payments
- Processes referral orders and pre-authorizations
- Coordinates appointments and ancillary services
- Responds to patient questions regarding routine billing and insurance matters
- Coordinates patient instructional/education activities
Requirements:
- One year of customer service work experience, with two years preferred
- Healthcare or call center experience a plus
What We Offer:
- A supportive team environment with excellent growth opportunities
- Free parking and no nights, weekends, or organizationally recognized holidays required
About Us:
Virginia Mason Franciscan Health is a leading healthcare provider in the Pacific Northwest, dedicated to delivering high-quality care and exceptional patient experience. We are committed to making a positive impact on the health and well-being of our communities.
