Customer Engagement Specialist

4 weeks ago


Petersburg, United States YMCA of Greater Richmond Full time

We are seeking a skilled and enthusiastic Customer Engagement Specialist to join our team at the Petersburg Family YMCA. This part-time position offers a competitive hourly rate of $12.00.

Company Overview

The YMCA of Greater Richmond is a cause-driven organization dedicated to strengthening our community. Our core values of caring, honesty, respect, and responsibility guide us in our work.

Job Description

As a Customer Engagement Specialist, you will be responsible for providing quality service to members and prospective members in a fast-paced environment. This will include answering phones, greeting members, processing memberships, and completing program registrations.

Key Responsibilities

  1. Answering phone calls and responding to member inquiries
  2. Greeting members and ensuring a welcoming environment
  3. Processing memberships and completing program registrations

Requirements

To be successful in this role, you will need:

  • Excellent customer service skills
  • Strong computer skills
  • The ability to multitask in a fast-paced environment
  • A high school diploma or equivalent and be at least 18 years old

What We Offer

The YMCA of Greater Richmond is committed to creating a diverse and inclusive work environment. We offer opportunities for professional development and are dedicated to the ongoing growth and success of our staff.



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