Customer Engagement Specialist
4 weeks ago
We are seeking a skilled and enthusiastic Customer Engagement Specialist to join our team at the Petersburg Family YMCA. This part-time position offers a competitive hourly rate of $12.00.
Company Overview
The YMCA of Greater Richmond is a cause-driven organization dedicated to strengthening our community. Our core values of caring, honesty, respect, and responsibility guide us in our work.
Job Description
As a Customer Engagement Specialist, you will be responsible for providing quality service to members and prospective members in a fast-paced environment. This will include answering phones, greeting members, processing memberships, and completing program registrations.
Key Responsibilities
- Answering phone calls and responding to member inquiries
- Greeting members and ensuring a welcoming environment
- Processing memberships and completing program registrations
Requirements
To be successful in this role, you will need:
- Excellent customer service skills
- Strong computer skills
- The ability to multitask in a fast-paced environment
- A high school diploma or equivalent and be at least 18 years old
What We Offer
The YMCA of Greater Richmond is committed to creating a diverse and inclusive work environment. We offer opportunities for professional development and are dedicated to the ongoing growth and success of our staff.
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